Service Menu
Policies & Procedures
You are responsible for advising your technician if you are using Retin A, glycolic acids, taking medications, or using other treatments conflicting with waxing or acid peels.
When receiving body wraps and bikini waxing, you may prefer to bring an extra thong or bikini and arrive freshly showered.
All professional services and gift certificates are nonrefundable. The balance of unused certificate value will be refunded in the form of another certificate. Expired certificates may be redeemed for retail products only for up to one year after expiration date. Retail telephone and mail orders are available.
Payment
We accept Visa, Mastercard and Discover. Checks are processed electronically with a return check fee of $25.
Payment is due at time of booking for all massages and spa packages.
Cancellation
While we realize that emergencies may occur, there will be a charge of 50% of the scheduled service for less than 48 hours notice of cancellation (72 hours for Friday and Saturday appointments), and up to a 100% for any no-shows – therefore you may be required to guarantee any service over $50 with a major credit card or gift certificate. This enables your service provider to receive his/her commission for loss of time. This also applies to gift certificate holders. Half of your certificate will be forfeited for less than 48 hours notice (72 hours for Friday and Saturday appointments), and the full value for no-shows.
Bridal Party Services
A 50% non-refundable deposit is required at the time of booking. The remaining balances are required 30 days prior to the wedding date.
Massage Recipient
Therapist gender preference must be requested at the time of booking.
Check In
Gift certificates must be redeemed at the front desk before services are rendered.
Timing
Your time is important, as is ours, so please arrive at least 10 minutes prior to your scheduled time. We cannot guarantee all requested services for late arrival.
Gratuity
Services and packages do not include gratuity.